Search Strategy

1 July 2011

Is it the End of Facebook?

In an unsurprising move, Google has this week launched its own social networking platform in direct competition to Facebook, called Google+.

The signs had been there for a while that Google was planning a move into social. The launch of +1 earlier this year was obviously a precursor to something bigger.

But now that it has been released, there’s two big questions:

  1. Why has Google gone head to head with Facebook?
  2. Will Google win?

Why has Google Gone Social?

Let’s start with the first question. The reason is simple, they want to make their search results better (and tap into the ad revenues that come with it).

Google has realised for quite a while that social recommendations play an important role in determining what content is best on the web.

With Facebook and Microsoft having previously signed a deal to incorporate Facebook ‘likes’ into search rankings in exchange for Bing powered search functionality on Facebook, Google was left out in the cold when it came to ‘social search.’

Google is very aware that social recommendations, likes, tweets, etc, are just the newest form of ‘link juice’ that search algorithms have been based on for the last fifteen years. But with Facebook closing ranks and giving access to Bing/Yahoo, Google was in real danger of missing out on social ranking factors.

Their solution was to launch +1 (Google’s version of a ‘like’).

However, this only gave them part of the picture. Without knowing anything about the person doing the +1′ing, Google was in the dark as to whether the user was a real social influencer or a ‘Nigel no friends.’ In other words, they didn’t know whether any given +1 was a really valuable recommendation, or one worth next to nothing.

Hence, along comes Google+. By creating their own ‘Facebook’, Google can now see actual information about the person doing the +1′ing. Things like how many connections they have, how influential they are, how often they “hang out” with other influential people, etc. In other words, they are now able to weight +1′s so that a really influential person may be be worth +1, but others may only be worth +0.01.

Relating this back to search results, if all the really influential people (or “cool kids”) are +1′ing certain sites and pages, then those pages are likely to appear higher in the search rankings.

Obviously this has major implications for SEO, but that’s an article for another day!

So will Google win?

I’m going to go out on a limb and say “yes.”

But… not overnight. Google has made a product that takes the best parts of Facebook (connecting with friends, sharing photos and links, etc) but has seemingly managed to overcome the areas that Facebook has continued to struggle with.

In areas like the grouping of friends (called ‘circles’ in Google+), default privacy settings, “hanging out” (by location) and mobile use, Google has a clear upper hand.

The privacy and grouping of friends will probably be the biggest reason users will switch, and every time Facebook has a privacy saga (which is quite often), Google+ will be there to recruit the deserters. There’s also rumours that Google is working on a Facebook import tool, so you can bring your entire Facebook life across (photos, posts, videos, etc) in one go. If that’s true, it’s brilliant.

They also couldn’t have launched it at a better time, with Facebook usage in the United States falling for the first time in Facebook’s history.

What’s more, Google have followed the tried and tested ‘by invite only’ launch that worked so effectively for Gmail.

So, my big call for the day is this:

By 1st July, 2016 (exactly five years from today), Google+ will have more users than Facebook, and by a considerable amount.

Some of you may be calling that statement ridiculous given Facebook’s size and massive head start. But consider what happened when Google took on Microsoft’s Hotmail with Gmail using a very similar strategy.

Also consider MySpace, which only this week was sold off by News Corp for a paltry $35 million (a whopping $550 million lower than what they paid for it) and less than 4% of it’s all time high valuation of close to $1 billion. (As a side note, this massive loss is attributed to the same person who says he “knows users will pay for online news content”, but again an article for another day).

So whilst I do feel that Google+ will ultimately become more successful than Facebook, today marks just the ‘beginning of the end’ for Facebook.

Facebook will continue to be popular, and the companies that have invested into building Facebook fan bases will still see great returns on their investment for a number of years, and probably even after Google surpasses it. What this case shows, however, is that you need to be prepared for when the next social platform or web trend comes along.

The really smart companies are already making a move with Google+ to see how they can reach those ‘early adopters’ and get the jump on their competitors.

 

Popularity: 15%

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24 June 2011

Google Places: The Basics

Back in 2009 Google released Google Places, a portal for business owners to display their physical business location information. In late 2010, Places listings started appearing on the Search Engine Results Page (SERP), which modified the rankings for all searches that  Google’s algorithm deemed would benefit from geographic targeting.

Prior to this, Places listings were only accessible via a search within Google Maps.

In a further update, the Places listing map was moved on the top right hand side of the page – in what used to be AdWords territory!

After this critical alteration in Google’s search algorithm, it is now more vital than ever for every business to have their Places listing claimed, and most importantly, optimised.

So how can businesses take advantage of Google Places?

There are a few things to remember when creating your business’ Google Places listing:

  • Claim your listing! This can done quickly and easily by either a phone call, SMS, or your very own post card from Google!
  • Fill out as many of the fields as you can, paying special attention to the description and categories. This will have a significant impact on results, so choose these categories as wisely as you choose your website’s keywords.
  • Upload photos to entice users to stay on the page and explore the entire listing.
  • Encourage customers, friends and business partners to leave reviews on your listing in order to show Google that your listing is an authoritative source of reference.

Finally, and most importantly, a link back to your website not only shows your visitors where to go, but also provides a healthy link in Google’s eyes.

Google Places listings also offer a personalised dashboard which provides similar traffic statistics as Google Analytics, through which you can view:

  • How many people have checked your listing;
  • which keywords they have used to find it;
  • and various tips and hints to maintaining your listing.

So there go. A quick guide as to the basics of Google Places listings!

If you have any questions or comments, please leave them below!

Popularity: 10%

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16 June 2011

Sitelinks Now Embedded in AdWords Copy

Google have officially announced that Ad Sitelinks are now available in an embedded format. Although this will only affect your AdWords campaigns if you already have Sitelinks enabled, it means that Sitelinks can now be embedded directly into the description lines of your ad text, rather than being displayed  below your ads.

How might this affect your ads?

Firstly, in order to actually have the links embedded as your ad text, the Sitelinks you set up need to match or be similar to what’s in your ad. Google will then automatically use your ads text to link to the specified pages of your website, rather than displaying the Sitelinks underneath the ad.

Google believes that embedding the links in this way will entice more users to click on your ad. The reason being that potential customers can simply click on the part of the ad that they found to be most relevant to their needs, which consequently may not always be the headline.

However, one advantage to the basic Sitelink format was that when they are displayed below your ad, the amount of space your ads have on the search engine results page is increased. This can ultimately lead to standing out from your competitors with an extra element to the normal ad format.

Why the change?

As we’ve mentioned in previous posts, we believe that Google is attempting to improve the look of paid advertisements. This is evidenced through the many changes ad formats have undergone lately such as the first description line of your ad displaying as part of the ad headline, destination URLs displaying only in lowercase and automatically including “www.” in every destination URL to make ads look more like organic results.

And now, Sitelinks will be embedded within ad text. It will certainly be interesting to see how embedded Sitelinks will affect click through rates and overall campaign performance.

Stay tuned!

 

Popularity: 11%

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8 June 2011

Full Referral URLs in Google Analytics

Have you ever wanted to find out the exact page URL that referral traffic has come to your website from?

Just follow the three simple steps below in order to achieve this in Google Analytics!

STEP 1: Set Up a New Filter in Your Google Analytics Settings

STEP 2: Wait For Data

Next, you’ll need to wait for some data to build up as this filter is not retroactive.

STEP 3: Voila!

After a day or so, check back on your top referring pages by clicking through to Visitors > User Defined on your left hand analytics panel (as it appears in June 2011).

You should be seeing the full referral URLs now:

Feel free to leave a comment if you were successful in setting up your filter. Otherwise, let us know if you need a hand!

Popularity: 17%

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3 June 2011

Choosing a Social Media Marketing Company

There are plenty of so called “social media experts” out in the digital marketplace at the moment. However, there are few things you need to consider before forking over your hard earned cash to your chosen social media guru.

Firstly,  as search engines are now factoring in social media content and interactions into their algorithms more and more, it is a no-brainer that social media is becoming a critical factor in the online success of your business. However, it is important that your chosen social media  partner develops a strategy to suit your business needs and objectives.

I see a few parallels with the late 90′s. Back then, many web design companies were trying to push every business into building an eCommerce powered website – even if there was no strategy behind it.

I see this happening in the Social Media landscape today. Many companies and ‘experts’ are simply pushing for their clients to build Facebook pages and twitter accounts without giving a second thought as to the reasons why the client needs these mediums or how they should be using these channels.

Choosing the right channels is a critical factor in any Social Media strategy. Where a Facebook page might be the best way to engage customers for one client, a poignant, industry leading blog might be the best solution for another.

It is also important to remember that, although social media can be very powerful, it often cannot replace the relationship building power that a simple lunch with a client can have.

Does your business rely heavily on offline relationship building and high valued, ongoing clients? If so, your social media strategy would not be customer relationship management focused.

However, I do personally believe that the integration of social media is critical to the success of the modern business; but only if an air tight social media strategy has been drafted first.

So where do you start when looking to hire a social media marketing company or strategist?

I have complied six top tips that I believe will help you narrow your search:

  1. Look for a company who is aligned with your business vision and mission. They need to understand your “DNA” and all that you stand for so that they can correctly look at the reasons for setting up your social media strategy.
  2. Choose someone with proven success and a good track record in developing successful, custom social media strategies for their clients.
  3. Make sure you have a meeting with your company/strategist to discuss or determine your social media goals and objectives.
  4. Find out from your company/strategist what they envision to be the optimum strategy for your business. Do you agree with this? You don’t want to pay lots of money on a strategy you are not comfortable with or do not have the resources for.
  5. Demand that a content calendar is developed as part of your social media strategy. If they don’t know what this is then do not hire them!
  6. Find out if your Brisbane social media company offers ongoing strategy and co-management of accounts.

There are other factors just as important, but these should get you started on the road to social media success!

Popularity: 10%

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26 May 2011

The Future of Search

In the last decade we’ve seen a seismic shift in how search is used both by consumers and businesses. Led by Google, we’ve seen product after product roll out.

But rather than summarise the last decade of innovations, in this article I gaze into the crystal ball to see what search could be like in the next decade.

A challenger to Google?

Quite probably. I doubt that anyone will be able to catch Google’s monopoly-like market share, but there are a few contenders that will surely give them a shake.

The most obvious choice is the Bing/Yahoo combination (or Binghoo!). With pooled resources and a greater focus on delivering features comparable to AdWords, marketers and consumers alike may see the benefit of switching.

But realistically the development cycles at both Microsoft and Yahoo are too slow to keep up. Google’s massive innovation budgets and focus on NPD (new product development) keeps them ahead of the game.

The real challenger is actually Facebook. The way they have infiltrated the web with ‘Like’ functionality paves the way for a search engine to be based not on links (like Google’s PageRank), but on likes, creating a social-powered search engine.

Of course, this is conditional upon Facebook maintaining its own popularity for the next decade (which I have some doubts about – but that’s an article for another day).

The big caveat to Google maintaining its supremacy is the top three; Larry Page, Sergey Brin and Eric Schmidt. Whilever those three remain Google is unlikely to lose top spot. The danger for Google is a shift in approach that alienates users (like charging for search or other services that have traditionally always been free) and that won’t happen while those guys are still there.

TV

Television is the next big medium for search. Google have already started to dabble in it with Google TV and broadcast rights on YouTube. Yahoo and Microsoft have been teaming up with networks for years (think Yahoo!7 and Ninemsn in Australia).

However, the big stumbling block for Google TV at the moment is the opposition of the major networks and media buyers.

AdWords already lets you buy TV ads on major commercial networks in the US, and Google TV aims to allow free-to-air shows to stream via the net. The big problem the networks will have in trying to oppose Google TV long term is that the push for Google TV is likely to come from the advertisers themselves (and their million-dollar budgets).

By allowing anyone to buy TV ads through AdWords (eliminating traditional media buyers) and streaming shows to a wider audience, advertisers have the potential to reach more people for less money.

Furthermore, with real-time Analytics being fed back into the system about individuals viewing patterns, there’s nothing stopping advertisers micro-targeting certain demographics. From a viewer’s perspective, it means that you could be seeing different ads each ad break than the guy in the house next door!

There’s obviously many issues to overcome, and failing an agreement with the major networks, don’t be surprised if Google do an Oprah Winfrey and establish their own TV network. Remember, they’ve already got broadcast rights through YouTube.

The Search Algorithm

Most search algorithms have gone through many changes in the last decade, but there has always been one constant; the number and quality of links. I don’t foresee this changing within the next decade either.

Over time, we may start to see social connections play a bigger role, but these are still a form of link.

New Search Products?

Undoubtedly. What products, you ask? Well, that’s a tougher question.

As society becomes more and more mobile, expect a greater focus on location and geographic based search products. Also expect a greater focus on augmented reality products, particularly in the areas of retail, real estate and maps.

As a general rule, expect to see a Google powered search bar everywhere, from your TV to your fridge, the world is going to become very searchable place.

Update: Two days after posting this, Google announced the launch of Google Wallet, a mobile payments platform (partnering with MasterCard and Citibank) that they’re calling a merge between “mobile” and “local.” Looks like a good start to the decade.

Popularity: 10%

Posted in Google, The Big Issues | Leave a comment
19 May 2011

NBN: A Game Changer

An investment in Australia’s future or a needless waste of money? Regardless of your political stance on the impending roll-out of the National Broadband Network (NBN), it’s coming – and it will be a game changer.

Imagine this….

It’s the morning peak hour rush. Driving down what’s normally a 100km/h highway, you’re ploughing along at a measly 20. Tediously churning through first and second gears, your frustration levels teeter on the brink of capitulation. A glance over your right shoulder only compounds your irritation as countless cars fly past you in the transit lane…

Annoyed? You betcha!

Why? Because you know that you are capable of travelling faster.

A comparable situation will arise coinciding with the introduction of the NBN. Tasks that internet users currently consider ‘normal’ will be completed with ease, while a wealth of content-rich sites and pages will become more and more prevalent. The early adopters of the NBN will have a renewed plethora of available information, while users still ‘stuck in the traffic’ of current broadband technology become increasingly frustrated.

Given the exceeding willingness of modern consumers to quickly adopt new technology, the transition to faster internet is likely to be as swift as the NBN itself.

But what does this mean for your existing methods of internet marketing, or for businesses that are yet to engage in marketing through the online portal?

Below is a list of tips to ensure you stay ahead of your competitors in the diverse and ever-evolving world of internet marketing.

1. Ensure That You Can Be Found

Visibility is paramount. With more and more content set to be created and posted online, businesses risk getting lost in the clutter. The advertising industry is tipped to be worth $14.16bn by 2014 [1], and with the bulk of this expenditure expected to be online, advertisers must be conscious of competing within a highly competitive and saturated market.

With conventional domain names rapidly being exhausted, and with a growing proliferation of pages on the internet, it is vitally important that your visibility within search-engine results is high.

2. Integrate a Digital Marketing Strategy Into Your Marketing Mix

Australia already boasts one of the highest internet penetration rates in the world. The addition of the NBN is likely to increase penetration and usage, adding weight to the importance of digital marketing as part of your marketing mix. Below are some interesting statistics about internet marketing within Australia.

  • 80.1% of Australians used the internet last year, placing the nation among the top ten in the world for internet usage [2]
  • Last year, online advertising expenditure grew by 21% – double the previous growth in 2009 (PwC) [3]
  • Online advertising is expected to increase by 15.4% each year [4]
  • By 2014, internet advertising is forecast to overtake television and newspapers to become Australia’s biggest advertising medium [1]

3. Ensure That Consumers WANT To See Your Ads

When developing online advertisements, placement is crucial. Well targeted ads relevant to the content a consumer sees on a particular page are generally more successful than ads without such a positioning strategy.

Countless studies have shown that consumers despise intrusive ads (like pop-ups) and are unlikely to retain brand messages communicated within them. Conversely, Search Engine Marketing produces ads relevant to the search terms of consumers and are more likely to generate a profitable ROI.

SEM remains one of the most effective promotional tools available online and with the number of daily searches increasing exponentially, the opportunities available to businesses are too good to pass up.

4. Adaptation Is Essential To Survival

In the ever-changing and constantly evolving world of digital marketing, it is essential that advertisers pre-empt market trends and are not resistant to change. Here are some considerations for businesses currently participating in internet marketing.

  • Continually monitor performance of your online campaigns
  • Frequently update, change and optimise campaigns
  • Don’t be complacent when achieving good results – Internet trends change quickly!
  • Never be afraid to try something new! Consider the first-mover advantages of successful online models like Wotif, YouTube and eBay

5. Build Business-Brand Relationships

The online realm presents a wealth of opportunities for businesses to engage with their target markets. Implementing a Social Media Marketing campaign is an increasingly popular avenue to do this.

By December 2010, 9.5 million Australians [5] (around 40% of the population) were actively using social media site, Facebook, with the average session lasting 25 minutes. Embracing the vast potential of mediums such as these provides an opportunity for companies to engage with their target markets to build solid business-brand relationships.

Remember, brand equity is something that no competitor can take from you!

In Conclusion…

The introduction of the NBN and the failure to adopt new technology may have significant repercussions for your business’s profitability. If you are not already actively participating in digital marketing, you risk getting left behind in the ‘traffic jam’ of businesses without an online presence.

  1. Lara Sinclar; The Australian. August 2, 2010. Internet Advertising to Dominate as NBN Tipped To Stimulate Media Growth
  2. Australia: NBN – Far Reaching Implications for Existing Carriers and CSPs. April 5, 2011. www.mondaq.com
  3. PwC Chief Media Analyst David Wiadrowski. As quoted in The Australian. August 2, 2010.
  4. Australia – Digital Economy – Advertising, Statistics, Revenues and Forecast. ND. www.budde.com.au/research
  5. SocialBakers Facebook-Statistics. www.socialbakers.com/facebook-statistics

Popularity: 13%

Posted in Search Engine Marketing, Search Engine Optimisation, The Big Issues | Tagged , , , | Leave a comment
11 May 2011

Communication: One Way or the Other?

The image above recently caused a stir in the advertising world and reignited the debate between traditional marketers and interactive communication specialists over the effectiveness of one-way vs two-way marketing communications.

The company responsible, business social media platform ‘Yammer’, had this to say about their snarky billboard:

“Simply put, we wanted to make a statement about the new paradigm of how people and organizations communicate, and figured what better way to do that than to use the oldest mode of paid media.” - Marketing Designer Aria Shen

The billboard, while daring, experienced a lashing from print advertisers for being ‘ironically taunting’ with the strongest critics labeling the ad as ‘futile and obsolete’ itself.

According to Yammer, the objective of their advertisement was to

“demonstrate to passersby (and potential hires) that old methods of communication are becoming obsolete, and Yammer is ushering in a new standard.” – Yammer

Yet critics argue that, as the billboard itself has generated a huge amount of interest and publicity for Yammer, the medium by default cannot be considered obsolete.

As to which is a better way to communicate a message to your customers, I believe you need both one and two way communication in order to form an effective online presence.

Here are 3 simple ways to connect with your consumer via one way and two way communications online:

1. Increase Your Traffic and Brand Awareness with CPC Advertising.

• CPC Advertising is a great way to insure your company is generating traffic to its website. When focusing on brand awareness, your primary focus should be on Google AdWords and Yahoo Search Marketing’s search and display network campaigns.

• If your focus is to direct traffic to your two-way communication medium, create Facebook CPC ads. These ads will convert users into ‘fans’ of your Facebook business page and therefore have them subscribed to relevant content pumped out through your Facebook site. Interaction is communication!

2. Utilise Social Media – Come On! It’s Free!

• Social Media can be a great way to communicate with your customers, and listen to their attitudes and opinions about your brand.

• Join Twitter and join the conversation. Publish relevant content frequently and engage with your customers by asking questions. Encourage them to do the same. As your number of followers increase, your brand influence does as well.

• Get a Facebook page! What you can do with Facebook for your business these days is incredible. So start now! Publish your RSS blog feed, upload videos and photos and tag your employees. Let your customers know that your business is human. Connect with them on a personal level, and they will remember you!

3. Listen to your Followers

• Generating traffic to your site and social media channels is one thing, but listening to your users can give you some valuable insights into improving your product or services. Engage with a listening tool such as BuzzNumbers and analyse consumer sentiment of topics related to your products or services. You may find ways of improving them, and your customer service!

Popularity: 33%

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6 May 2011

Introducing Google Shopping

Google officially launched Google Shopping in Australia this past Tuesday (May 3rd) and we are really excited at some of the opportunities it presents for our current and future clients at Reload Media.

Google Shopping is basically a product comparison search engine with one major difference to all the other competitors in this space – it’s completely free!

True to form, Google plan to earn their revenue through the extremely targeted AdWords ads that appear above the product results:

So what do you need to know about Google Shopping?

How does it work?

Google Shopping is available due to the Google Merchant Center (finally!) being made available in Australia.

The Google Merchant Center is a place where users can submit detailed data feeds of their product listings, availability, sizes etc. to Google so that these products can be indexed in Google product search and across the web. These product listings can be static or dynamic depending on the nature of your inventory.

Submitting a data feed by yourself can be tricky but is definitely doable. However, if you are having trouble, feel free to contact a consultant at Reload Media who can arrange this for you!

How do I access Google Shopping/product search?

To access Google shopping you can either visit Google.com.au/Shopping or just click the ‘Shopping’ tab on your left hand tool bar in Google:

Where will my products appear?

Not only will your products appear in the ‘Google Product Search’ results (as visible in our first example), but you now have the opportunity to extend your AdWords ads with product images, descriptions, prices and direct links to the product page:

Once again, this is a service that Reload Media now offers to our current and future clients!

Why would I want my products to be available in the Google shopping tab?

Although it is still in its infancy in Australia, Google Shopping is an opportunity that should not be overlooked.

The reason?

Google’s newly released product search engine targets comparison shoppers and purchase ready consumers alike when they are in the most tantalising stage of the consumer buying cycle – the ‘taking action’ stage!

Furthermore, the ability to extend your product range to relevant Google AdWords ads will allow you to create more magnetic, specific and higher converting ads!

Need to know anything else about Google Shopping? Leave your questions and comments below!

Popularity: 12%

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1 April 2011

Conversion Optimisation

So, what is conversion optimisation?

Put simply, conversion optimisation is a critical element that should be incorporated into any high level SEO strategy. It is the process of converting the traffic you have spent your hard earned cash on into positive user actions. Sometimes, this process is also referred to as Conversion Rate Optimisation (CRO).

Currently, the industry average conversion rate for any website is 2.9%, or 2.9 people converting (inquiring, purchasing, signing up, downloading etc) for every 100 website visitors. However, is this really enough? In the competitive online world, if you have managed to get a potential client to your website, I bet you sure as hell want to convert them! If you haven’t got the necessary conversion elements within your site, a visitor may head back to Google and commit the ultimate crime – convert at one of your competitors websites!

Little things like enquiry forms, clear site navigation, intuitive check out systems, ‘desired action’ sign posting and comprehensive remarketing campaigns can all work to increase your overall website conversion rates considerably.

If the right conversion elements aren’t in place, a website visitor won’t look around to find where they can act, they will simply leave your website.

As Steve Krug so elegantly stated, you should never make your user think!

So to move forward with your website’s conversion optimisation, ask yourself:

  1. Are you aware of how many people are visiting your website each day or month?
  2. Do you know your current conversion rate?
  3. Do you have Google Analytics setup on your website?
  4. Are you happy with the amount of conversions you receive from your website?
  5. Is each website page encouraging a viewer to contact you?

If you frantically screamed ‘NO’ for any of these questions, you might just need to implement few simple changes that could help you plug that hole in your bucket!

So here’s some tips..

  • Use Google Analytics!

Head to Google Analytics and sign up. Google Analytics provides you with an analytical dashboard where you can view endless stats on your website’s performance, including the golden conversion rate and site visitors. Best of all, it’s free!

  • Ensure that each page on your website has a purpose.

Is your website designed to inform? Or, is it to persuade or sell? Whatever it is, you need to sell your business’s services and get your point across in a convincing way. Encourage viewers to take action through enquiring or purchasing by including call to actions around your products and services like ‘Enquire Now for a Free Consultation’ etc.

  • Insert an Enquire Now link or an Enquiry Form on all of your pages.

This will make it easier for website visitors to enquire. The trick with increasing your conversion rate is to not provide a barrier to enquire. Make it as easy as possible for a visitor to enquire, otherwise, they will simply leave!

  • Show credibility.

Make sure your website accurately represents your business in terms of trust. If you are a reputable company with lots of experience and successful clients, make sure you show this through relevant web design and copy.

  • Make sure you’re targeting the right audience.

Double check your SEO work. Are you targeting relevant keywords? Sometimes, purely getting more web traffic isn’t the best strategy. Make sure that you are targeting and ranking for relevant keywords that are aligned with your business and what you are trying to achieve. For example, if you sell boats, don’t optimise for the keyword ‘Boats’. Optimise for keywords around your area like ‘Boats Brisbane’ or ‘Boat Supplier Brisbane’. You have much more chance of ranking for more targeted keywords, and you will be attracting a more relevant audience.

  • Analyse your Google Analytics!

Constantly monitor your analytical data. This will allow you to identify trends based around website traffic. You might realise that certain pages convert more than others and some pages might have higher bounce rates. Use this data to constantly tweak your website and ensure it is up to date and working best for you.

That’s my two cents for this week. Let me know of any conversion difficulties your website is experiencing and I can provide you with some customised advice!

Popularity: 9%

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  • Barton Motors was at a 'cross roads' with our online presence when Reload Media came on board. Our current website provider and host had gone into receivership and left us with 6 websites out of date Mark Beitz - Bartons Motors
  • After discovering Reload Media, without any drastic changes in our webpage design, their fantastic work for SEO has boosted our online hits and we are now regularly receiving enquiries leading off the webpage. Dan - Bodytrack
  • Within our first month, we experienced exceptional results. Currently, 75% of our keywords are ranking in the #1 position across Google, Yahoo and Bing. Additionally, 93% of our keywords are ranking in the 'Top Five' results across Google, Yahoo, and Bing. Rick Bowen - Teacher's Professional Résumés
  • We've enjoyed a steady growth in our online market that wouldn't have been achievable without the professional service provided by Reload Media. 96% of our desired keywords ranking on the first page of Google, great results for our business. John Barker - Hair Free Services
  • We experienced strong results from day one of our first annual program, and it is very reassuring to have an experienced team in control of our Search Engine presence. We look to Reload for guidance and assistance through what is an increasingly competitive medium - the internet. Paul McKay - Smile Artistry

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