Home Case Studies I love linen

Strategic Omnichannel Partnership Drives Sustainable Business Growth

14yrs
As a Google Premier Partner & most awarded across 2023 and 2024.
Awarded Best Digital Marketing Agency & Best Advertising Campaign in Australia
Awarded Best Digital Agency in Australia
Best Retail Marketing Agency Finalist

I love linen

In a competitive post-COVID market, I Love Linen sought to enhance its digital presence by optimizing paid spend and increasing organic traffic.

Understanding the need for a distinctive strategy, I Love Linen partnered with Reload for a comprehensive digital overhaul aimed at sustainable business growth.

3+
years
Working together

Reloads strategy centered on a multi-faceted approach, encompassing:

  • Robust Paid Strategy: Implementation of a comprehensive paid strategy across Google and Meta, laying the groundwork for scalable growth.

  • Distinctive Brand Voice: Crafting motivation-led creative content and deploying it across appropriate digital channels to attract new customers and retain existing ones, positioning I Love Linen prominently in a crowded marketplace.

  • Keyword Research & Content Development: Conducting extensive keyword research and opportunity sizing to create fresh content that supports customers at every stage of their buying journey, ensuring I Love Linen's organic visibility.

  • Website Optimisation: Ensuring the maintenance of organic traffic and performance during the website's re-platforming phase, with a focus on enhancing the overall user experience to drive growth.
+23%
YoY Google ads revenue
+13%
YoY conversion rate
+10%
YoY Google ads traffic
+24%
YoY new user conversion rate

Straight from the client

Working with Reload as our agency has definitely provided us comfort that we have a genuine partner who is 100% focused on spending our money wisely to get the best return. As a business we treat them as a direct part of our team and share our thoughts and strategies so that we can collaboratively work together and ensure that we are on the same page with all our marketing efforts. Reload have an honest approach and are not just talking about the activities going well but will equally identify what isn't working and pivot, suggesting a new approach or simply stop the activity to ensure performance is protected.
Dave Dennings
General Manager

Don’t just take our word for it.

1.7M+
YouTube impressions
144K
Campaign clicks
2018
Partners Since
8
Channels & Services
+98%
Revenue YoY
+91%
Increase in PMAX ROAS
+127%
Increase in Revenue YoY
+88%
Increase in AOV YoY
100%
Increase in Organic Traffic
280%
Increase in Organic Revenue
56x
Return on Investment
+29%
Increase in AOV
+85%
Increase in Website Traffic
+240%
Subscriber List Growth
105%
Increase in Website Enquiries YoY
104%
Increase in Conversion Rate
159%
Increase in Organic Revenue
112%
Increase in Organic Traffic

We work with leading brands across Australia & internationally.

Wrangler
Yamaha Motor Australia
TerryWhite Chemmart
John Deere
Deus Ex Machina
GO-TO
Plungie
Circulon
LOccitane
Echt
Venroy
I love linen
Cetaphil
JCB
Home Instead
Superior Engineering
Gelatissimo
Essteele
Henne
Rusty
Guide Dogs
SilverChef
Airmed
The Lodge Bar Group
Sarah & Sebastian
Bamba
Mr Toys Toyworld
Halliday
Tilecloud
VetShopGroup