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Our Work

The Reload team has developed innovative and results-driven digital marketing strategies aligned specifically to our client’s business goals.


We've Partnered With Leading Brands Across Australia & Internationally

We focus on building long-lasting partnerships with our clients, that’s why we’re the most trusted digital agency by leading Australian and Global businesses of all sizes.

Client Stories

As digital marketing specialists, we combine analytical data, technology and strategic business thinking to partner with smart organisations to achieve their goals.

Using Strategic Google Ads Methods to Generate Revenue Growth for Meyer Cookware Brands

By engaging Reload Media and strategically using Google Ads when search demand was at an all-time low, Meyer Cookware was able to gain a 91% increase in ROAS by May 2022 with a 52% increase in Google Ads revenue. 


“Reload Media’s strategic approach to performance marketing and ability to collaborate with our internal teams, has helped us achieve incredible results during a challenging time for our business. Their innovative methods coupled with a close partnership with our team, saw us achieve an increase in conversion rate and ROAS across our paid advertising channels since September 2021. Reload’s utilisation of Google Shopping and Performance Max, helped us diversify beyond web search; effectively broadening our reach and fuel demand while improving cost efficiencies.We highly recommend Reload Media for businesses looking to drive results that matter.”

Richard Millson 

Managing Director 
Meyer Cookware Brands 

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Exceeding Audience Reach Targets for Diabetes Australia

To reach 6 million people over 2 weeks, Diabetes Australia chose Reload to implement a multi-touchpoint brand advertising strategy to raise awareness for their If I Had Known campaign.

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Hiking Up Rhythm Snowsports' Holiday Sale Revenue

Harnessing the power of strategic omnichannel marketing, creating revenue wins and a strong tactical advantage, Rhythm Snowsports engaged Reload seeking to double their 2020 Christmas sale revenue for 2021 after the heavy impact the 2020 bushfires and Coronavirus wrought.

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“Since working with Reload on our marketing strategy we have taken our online presence from simply an e-commerce store to the ultimate experience for all things snow and adventure. Reload has been at the forefront of new strategies and developments ready to assist with any industry changes and guide us through emerging tactics both within the retail industry and technology sector. Reload support us not only in our advertising space but also help us innovate our brand strategy and identity across online and in-store. Reload also supported us throughout the pandemic by continuing to develop new ways that we can maximize our reach or goals within a constrained budget and utilising tools we already had at hand. Without the amazing team at Reload, we would not have success during the downtimes as we do in the highs!”

Naomi Nevin 

Ecommerce Manager 
Rhythm Snowsports

Tackling BFCM with Insights, Audience Segmentation and an Integrated Digital Strategy

Ahead of their biggest sale event of the year, ST. ALi wanted to understand how to gain insights from previous year’s BFCM activity, capitalise on these learnings and triple their YoY revenue. 

Email Revenue Growth with a Sophisticated Klaviyo strategy

After many years of using Mailchimp as their email marketing platform, ARK Skincare were in need of a more sophisticated email platform and email strategy to better engage their customer base.

Katie Sangers - B&W headshot

“Alongside paid search and paid social retainer work, Reload recently worked on an email migration and optimisation project for us. Moving us to a new email platform involved them project managing the migration, developing best practice email templates, developing and implementing a strategy for automation and training key members of our team. The whole project was handled expertly by Reload. We felt in safe hands with an expert helping us through the migration, and the results we’ve seen since switching have been fantastic!”

Katie Sangers

Ark Skincare

Doubling Black Friday Email Revenue for an Australian Fashion Brand

With total email revenue sitting at a benchmark of 13% from Black Friday 2019, Reload set an ambitious goal to increase this to 20% for 2020.

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A Lead Generation Solution for an Australian Manufacturer

Prowler Proof were looking to develop a digital strategy with the goal of driving enquiries across their national dealer network. Reload worked with Prowler Proof to better understand their customers and their purchasing behaviours, so that we could deliver a digital roadmap that would generate real and measurable results for their business.

Reload and Prowler Proof Case Study

Amanda Old, Prowler Proof
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Working with both Reload Consulting and Reload Media means we’ve been able to have one agency look after everything from the research all the way through to getting ads up and running. The level of involvement in all of our workshops has been great and it really feels like they understand our business.
Amanda Old

Head of Sales & Marketing
Prowler Proof

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Tailoring a Digital Strategy for B2B and B2C Customers With Australia's Leading Fitness Equipment Supplier

SMAI were seeking a holistic approach to their digital marketing, with a partner that would increase overall business revenue and strengthen brand presence. Reload tailored a digital strategy to align with the purchasing behaviours of SMAI’s B2B and B2C customers, helping SMAI achieve their biggest month of sales to date.

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Reload have truly been a valuable asset for our business. The team have helped us to break down and understand our customer journey, and fine tune the targeting and ad copy to best engage with our audience… Not only will you have your assigned team, but you will also access a network of highly skilled experts in different digital marketing genres. Highly recommend!

Win Nguyen

General Manager

How Reload Helped Transform a Home-Grown Business into Australia's Leading Wellness Brand

ECO. Modern Essentials approached Reload in need of an agency that would help them increase their return on Google Ad spend to drive profitability for their business. Find out how Reload helped ECO. Modern Essentials increase business revenue to the point where they were able to achieve international expansion.

Natalie Peat, ECO. Modern Essentials
The return on Google Ads spend managed with Reload is the highest we achieve across all paid advertising. We have been able to work with the team to create campaigns which incorporate our brand voice and brand vision seamlessly. The team at Reload understand our brand and have helped us take our advertising to the next level.
Natalie Peat

Finance & Ecommerce Manager
ECO. Modern Essentials

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An End-to-End Digital Marketing Solution for a Leading Lifestyle Brand

Reload partnered with the KAS Team to develop an omni-channel digital strategy, running paid advertising campaigns across multiple channels to engage with customers at every stage of their customer journey. In addition to this, we also helped drive more traffic to the KAS website using advanced SEO tactics, increasing organic revenue by 230%. 

Daniel David, Business Manager at KAS Australia
KAS logo
Working with the Reload team closely, I could not be more impressed with their professionalism, teamwork, communication and results… They not only make my job easier, but always make sure we are hitting our ROI targets. They are a true extension of my internal team and a very valued agency for us to drive success into the KAS Ecommerce business.
Daniel David

Business Manager
KAS Australia

A Customised SEO Strategy for an Iconic Australian Surf Brand

Rusty were referred to Reload to assist with migrating the SEO components of their website from the Magento 1 platform onto Shopify. By undertaking a thorough approach, Reload were able to successfully mitigate the risk involved with Rusty’s website migration and were not only able to maintain their existing search engine rankings, but generate an uplift in organic traffic and revenue.

Replatforming can be an extremely risky process for an online store… Reload understood this and helped us execute a smooth transition to a new platform while also helping us fix existing SEO issues. With Reload, we’ve seen our organic traffic and revenue grow from strength to strength and look forward to our continued work with them.
Albert Pulver

Ecommerce & Digital Marketing Manager
Rusty Australia

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Driving Brand Awareness and Store Visits for TerryWhite Chemmart With Strategic Digital Ads

TerryWhite Chemmart wanted to increase awareness of their brand and services, and drive more people to visit their local TerryWhite Chemmart pharmacy. Find out how Reload used Video Advertising and Geo Fencing technology to help TerryWhite Chemmart achieve their business goals.

Jason Rickard, TerryWhite Chemmart
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Reload always stays ahead of the learning curve and provides us with out of the box digital recommendations that helped us achieve our overall digital marketing goals to drive people in-store.

Jason Rickard

Digital Customer Experience Manager
TerryWhite Chemmart

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Driving Business Growth for a Digitally Native Brand

The Sheet Society approached Reload to gain the confidence to increase spend across digital channels and improve their Return on Ad Spend, with the goal of scaling their business. Find out how Reload shifted The Sheet Society’s marketing funnel across Google and Social Media to better suit a digitally native brand and generate the return necessary to drive growth for the business.

Andy Worley, The Sheet Society
The Sheet Society Logo

Reload have become a really invaluable part of our team. In the ever-evolving digital landscape, they continue to be at the forefront of what’s possible. The team are a pleasure to work with and a great resource. We love their energy and enthusiasm for the continuous improvement of our account.

Andy Worley

Head of Ecommerce & Operations
The Sheet Society

Building a Global Fashion Brand with an Omnichannel Digital Solution

Silk Laundry is an Australian designed and owned fashion brand, creating effortless luxury and sustainable silk styles for the modern woman. Find out how Reload helped Silk Laundry grow into a global brand, expanding into two new international online markets and opening three new bricks & mortar stores across Australia and Canada. 

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Katie Rackley, Silk Laundry Founder
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I love working with Reload. They offer so much insight about my eCommerce platform (Shopify) and are well informed on all the latest updates and technology that can better help my business. The advice they give can usually be implemented by myself simply and easily. I really don’t know what I would do without them.

Katie Rackley

Silk Laundry

Creating a Digital Strategy for a National Gelato Brand

Gelatissimo wanted to build their online presence to drive more traffic in-store and expand their existing store locations across Australia and around the world. Reload helped Gelatissimo implement a digital marketing strategy to achieve these goals and allowed their team to have greater transparency in regards to how people were using their website.

Zoe Gorbunow - Gelatissimo
We consider our partnership with Reload to be an invaluable asset to our business. From national campaigns across Facebook, Instagram and Google to our overarching digital strategy, the team are constantly thinking of new ways to push our digital presence further to drive in-store sales. Reload have truly become an extension of our team and we’re proud to call them our digital marketing partner.
Zoe Gorbunow

Marketing Director

How Reload Helped RSL Queensland Make Every Website Interaction Count

Despite knowing who consumes their services, RSL Queensland’s blind spot was understanding how each audience segment consumed their content online. Reload helped RSL Queensland design and implement a data collection and tracking solution to unlock this valuable data and enable them to make more informed business decisions.

Bart Black, RSL Queensland
The report concepting and design process was very painless and the actual technical build was a successful merger between our internal developers and the Reload team… Overall, we have been extremely happy with our partnership with Reload and they continue to add value to our business daily.
Bart Black

Marketing Campaign Specialist
RSL Queensland

Enhancing Loan Market's Google Ads Performance With a CRM & PPC Integration

Loan Market reached out to Reload, wanting to reduce wasted ad spend and improve efficiencies in how their Google Ads campaigns were managed. Find out how Reload developed a custom solution to enable Google Ads to integrate with Loan Market’s CRM, saving their team 14+ hours per week in manual campaign adjustments.

Rebecca Morton, Loan Market
Reload took on our challenge and did a great job at simplifying a project that was very technical. They helped us from start to finish, assisting us in identifying our pain points, proposing a solution to address these and most importantly, delivering on it.
Rebecca Morton

Digital Marketing Manager
Loan Market

Canstar Blue's Incredible Digital Results

Canstar Blue is a customer satisfaction research and ratings business helping customers make decisions about which products are right for them. Find out how Reload helped Canstar Blue drive more traffic to their website with best-practice SEO tactics.

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When Canstar Blue approached Reload Media, we had a clear digital marketing target, which was to increase new users by 100% per month over a 12 month period.

Sarah Tweedly

Group Executive – Digital & Marketing
Canstar Blue

How Reload Drove a 166% Increase in Ecommerce Revenue for Philip Kingsley

Reload were approached by Philip Kingsley to improve their online performance and increase ecommerce revenue. Find out how Reload helped Philip Kingsley make an impact with strategic PPC advertising and SEO activity.

The team at Reload are such a pleasure to work with. They are focused on client objectives, passionate, bring new ideas to the table, are nimble and positive. Their ability to help us change activities in the middle of the campaign and deliver such outstanding results exemplifies this.

Helen Tailby

Senior Brand Manager
Philip Kingsley

How Reload helped PODS acquire so many leads that they ran out of storage containers!

PODS are a moving and storage company that have an extremely unique selling proposition; they enable their customers to store and move using mobile storage containers. PODS approached Reload to help with the digital marketing (and eventual consolidation) of their three websites.

PODS Australia

Lisa Brown, PODS
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Why do I love working with the team from Reload…. I can trust their knowledge and skills to improve our visibility in the market, and I know they have our best interests at heart.  They are always willing to listen to ideas, create and share their knowledge to come to an end goal.

Lisa Brown

Office Manager

Contact Us

Ready to See How Reload Can Help You Achieve Your Business Goals?


1300 714 146


+61 7 3368 3667


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