Our Work

The Reload team has developed innovative and results-driven digital marketing strategies aligned specifically to our client’s business goals.

OUR WORK

We've Partnered With Leading Brands Across Australia & Internationally

We focus on building long-lasting partnerships with our clients, that’s why we’re the most trusted digital agency by leading Australian and Global businesses of all sizes.

Client Stories

As digital marketing specialists, we combine analytical data, technology and strategic business thinking to partner with smart organisations to achieve their goals.

Tackling BFCM with Insights, Audience Segmentation and an Integrated Digital Strategy

Ahead of their biggest sale event of the year, ST. ALi wanted to understand how to gain insights from previous year’s BFCM activity, capitalise on these learnings and triple their YoY revenue.

Email Revenue Growth with a Sophisticated Klaviyo strategy

After many years of using Mailchimp as their email marketing platform, ARK Skincare were in need of a more sophisticated email platform and email strategy to better engage their customer base.

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“Alongside paid search and paid social retainer work, Reload recently worked on an email migration and optimisation project for us. Moving us to a new email platform involved them project managing the migration, developing best practice email templates, developing and implementing a strategy for automation and training key members of our team. The whole project was handled expertly by Reload. We felt in safe hands with an expert helping us through the migration, and the results we’ve seen since switching have been fantastic!”

Katie Sangers

Director
Ark Skincare

Doubling Black Friday Email Revenue for an Australian Fashion Brand

With total email revenue sitting at a benchmark of 13% from Black Friday 2019, Reload set an ambitious goal to increase this to 20% for 2020.

A Lead Generation Solution for an Australian Manufacturer

Prowler Proof were looking to develop a digital strategy with the goal of driving enquiries across their national dealer network. Reload worked with Prowler Proof to better understand their customers and their purchasing behaviours, so that we could deliver a digital roadmap that would generate real and measurable results for their business.

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Working with both Reload Consulting and Reload Media means we’ve been able to have one agency look after everything from the research all the way through to getting ads up and running. The level of involvement in all of our workshops has been great and it really feels like they understand our business.

Amanda Old

Head of Sales & Marketing
Prowler Proof

Tailoring a Digital Strategy for B2B and B2C Customers With Australia's Leading Fitness Equipment Supplier

SMAI were seeking a holistic approach to their digital marketing, with a partner that would increase overall business revenue and strengthen brand presence. Reload tailored a digital strategy to align with the purchasing behaviours of SMAI’s B2B and B2C customers, helping SMAI achieve their biggest month of sales to date.

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Reload have truly been a valuable asset for our business. The team have helped us to break down and understand our customer journey, and fine tune the targeting and ad copy to best engage with our audience… Not only will you have your assigned team, but you will also access a network of highly skilled experts in different digital marketing genres. Highly recommend!

Win Nguyen

General Manager
SMAI

How Reload Helped Transform a Home-Grown Business into Australia's Leading Wellness Brand

ECO. Modern Essentials approached Reload in need of an agency that would help them increase their return on Google Ad spend to drive profitability for their business. Find out how Reload helped ECO. Modern Essentials increase business revenue to the point where they were able to achieve international expansion.

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The return on Google Ads spend managed with Reload is the highest we achieve across all paid advertising. We have been able to work with the team to create campaigns which incorporate our brand voice and brand vision seamlessly. The team at Reload understand our brand and have helped us take our advertising to the next level.

Natalie Peat

Finance & Ecommerce Manager
ECO. Modern Essentials

An End-to-End Digital Marketing Solution for a Leading Lifestyle Brand

Reload partnered with the KAS Team to develop an omni-channel digital strategy, running paid advertising campaigns across multiple channels to engage with customers at every stage of their customer journey. In addition to this, we also helped drive more traffic to the KAS website using advanced SEO tactics, increasing organic revenue by 230%.

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Working with the Reload team closely, I could not be more impressed with their professionalism, teamwork, communication and results… They not only make my job easier, but always make sure we are hitting our ROI targets. They are a true extension of my internal team and a very valued agency for us to drive success into the KAS Ecommerce business.

Daniel David

Business Manager
KAS Australia

A Customised SEO Strategy for an Iconic Australian Surf Brand

Rusty were referred to Reload to assist with migrating the SEO components of their website from the Magento 1 platform onto Shopify. By undertaking a thorough approach, Reload were able to successfully mitigate the risk involved with Rusty’s website migration and were not only able to maintain their existing search engine rankings, but generate an uplift in organic traffic and revenue.

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Replatforming can be an extremely risky process for an online store… Reload understood this and helped us execute a smooth transition to a new platform while also helping us fix existing SEO issues. With Reload, we’ve seen our organic traffic and revenue grow from strength to strength and look forward to our continued work with them.

Albert Pulver

Ecommerce & Digital Marketing Manager
Rusty Australia

Driving Brand Awareness and Store Visits for TerryWhite Chemmart With Strategic Digital Ads

TerryWhite Chemmart wanted to increase awareness of their brand and services, and drive more people to visit their local TerryWhite Chemmart store. Find out how Reload used Video Advertising and Geo Fencing technology to help TerryWhite Chemmart achieve their business goals.

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Reload always stays ahead of the learning curve and provides us with out of the box digital recommendations that helped us achieve our overall digital marketing goals to drive people in-store.

Jason Rickard

Digital Customer Experience Manager
TerryWhite Chemmart

Driving Business Growth for a Digitally Native Brand

The Sheet Society approached Reload to gain the confidence to increase spend across digital channels and improve their Return on Ad Spend, with the goal of scaling their business. Find out how Reload shifted The Sheet Society’s marketing funnel across Google and Social Media to better suit a digitally native brand and generate the return necessary to drive growth for the business.

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Reload have become a really invaluable part of our team. In the ever-evolving digital landscape, they continue to be at the forefront of what’s possible. The team are a pleasure to work with and a great resource. We love their energy and enthusiasm for the continuous improvement of our account.

Andy Worley

Head of Ecommerce & Operations
The Sheet Society

Building a Global Fashion Brand with an Omnichannel Digital Solution

Silk Laundry is an Australian designed and owned fashion brand, creating effortless luxury and sustainable silk styles for the modern woman. Find out how Reload helped Silk Laundry grow into a global brand, expanding into two new international online markets and opening three new bricks & mortar stores across Australia and Canada.

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I love working with Reload. They offer so much insight about my eCommerce platform (Shopify) and are well informed on all the latest updates and technology that can better help my business. The advice they give can usually be implemented by myself simply and easily. I really don’t know what I would do without them.

Katie Rackley

Owner
Silk Laundry

Creating a Digital Strategy for a National Gelato Brand

Gelatissimo wanted to build their online presence to drive more traffic in-store and expand their existing store locations across Australia and around the world. Reload helped Gelatissimo implement a digital marketing strategy to achieve these goals and allowed their team to have greater transparency in regards to how people were using their website.

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We consider our partnership with Reload to be an invaluable asset to our business. From national campaigns across Facebook, Instagram and Google to our overarching digital strategy, the team are constantly thinking of new ways to push our digital presence further to drive in-store sales. Reload have truly become an extension of our team and we’re proud to call them our digital marketing partner.

Zoe Gorbunow

Marketing Director
Gelatissimo

How Reload Helped RSL Queensland Make Every Website Interaction Count

Despite knowing who consumes their services, RSL Queensland’s blind spot was understanding how each audience segment consumed their content online. Reload helped RSL Queensland design and implement a data collection and tracking solution to unlock this valuable data and enable them to make more informed business decisions.

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The report concepting and design process was very painless and the actual technical build was a successful merger between our internal developers and the Reload team… Overall, we have been extremely happy with our partnership with Reload and they continue to add value to our business daily.

Bart Black

Marketing Campaign Specialist
RSL Queensland

Enhancing Loan Market's Google Ads Performance With a CRM & PPC Integration

Loan Market reached out to Reload, wanting to reduce wasted ad spend and improve efficiencies in how their Google Ads campaigns were managed. Find out how Reload developed a custom solution to enable Google Ads to integrate with Loan Market’s CRM, saving their team 14+ hours per week in manual campaign adjustments.

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Reload took on our challenge and did a great job at simplifying a project that was very technical. They helped us from start to finish, assisting us in identifying our pain points, proposing a solution to address these and most importantly, delivering on it.

Rebecca Morton

Digital Marketing Manager
Loan Market

Canstar Blue's Incredible Digital Results

Canstar Blue is a customer satisfaction research and ratings business helping customers make decisions about which products are right for them. Find out how Reload helped Canstar Blue drive more traffic to their website with best-practice SEO tactics.

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When Canstar Blue approached Reload Media, we had a clear digital marketing target, which was to increase new users by 100% per month over a 12 month period.

Sarah Tweedly

Group Executive – Digital & Marketing
Canstar Blue

How Reload Drove a 166% Increase in Ecommerce Revenue for Philip Kingsley

Reload were approached by Philip Kingsley to improve their online performance and increase ecommerce revenue. Find out how Reload helped Philip Kingsley make an impact with strategic PPC advertising and SEO activity.

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The team at Reload are such a pleasure to work with. They are focused on client objectives, passionate, bring new ideas to the table, are nimble and positive. Their ability to help us change activities in the middle of the campaign and deliver such outstanding results exemplifies this.

Helen Tailby

Senior Brand Manager
Philip Kingsley

How Reload helped PODS acquire so many leads that they ran out of storage containers!

PODS are a moving and storage company that have an extremely unique selling proposition; they enable their customers to store and move using mobile storage containers. PODS approached Reload to help with the digital marketing (and eventual consolidation) of their three websites.

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Why do I love working with the team from Reload…. I can trust their knowledge and skills to improve our visibility in the market, and I know they have our best interests at heart. They are always willing to listen to ideas, create and share their knowledge to come to an end goal.

Lisa Brown

Office Manager
AUSPODS

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